Description
BUSINESS COMMUNICATION – A REVISION GUIDE
This book entitled, “Business Communication – A Revision Guide” will be useful to anyone interested in business communication especially business communication students and lecturers at the tertiary level.
The book’s five modules cover business communication topics such as Foundations and principles for successful communication; Language and business communication; Business messages, approaches, memorandums, letters and e-mails; Fundamental aspects of report writing; and Employment communication.
The Language and business communication module cover basic communication skills and essential English grammatical aspects. These are important as English language is an international language in the business world and proficiency in the English language is greatly needed for successful communication.
All the units in each module cover different business topics and situations. Each unit gives the opportunity to practice a wide range of business communication skills as it contains assessment questions suitable for individual and group activities that integrate reading, speaking, listening and writing tasks. The assessment questions also give opportunities for discussion, problem solving and role playing as they probe one’s critical and creative thinking skills. The integrated activities can be done in pairs and small groups so that everyone has a chance to participate and communicate.
Business communication students will find this guidebook a valuable tool for quick revision purposes individually or in their peer groups especially before tests and examinations. This book will also make them aware of the kinds of questions that could be set in tests and examinations.
Business communication lecturers especially new employees will find this revision guide an indispensable tool to know how to focus on important topics and areas of the business communication subject when they teach. They will also get to know how to set test and examination questions on all aspects of business communication.
This book could also be utilized by adult employees who will be entering the world of business at the end of their tertiary education. The five modules encapsulated in a nutshell, can be a constant reminder to them of the important areas in business communication and how they are still relevant in their everyday lives in the workplace environment. They will be able to use the finer points explained and expressed in the modules when they have to deal with all kinds of people such as their employers, other employees, customers, clients, and stakeholders verbally or in the written mode. The book can also be helpful to those who have to write memorandums, letters, e-mails and reports as part of their job specifications.
This book which is a business communication revision guide is recommended to all, especially students and lecturers who want to know about business communication in a comprehensive manner. It could be an initial as well as an ultimate guide to treasure.
Thank you for purchasing this book as it is for a good cause. God bless!
COPYRIGHT NOTICE
INTELLECTUAL PROPERTY CORPORATION OF MALAYSIA
(LY2019002822)
COPYRIGHT © 2019
eISBN 978-967-17275-2-2
